Errors in the jobs authorization UI

Incident Report for Smartling

Resolved

This incident has been resolved.

Posted Nov 30, 2021 - 15:19 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 30, 2021 - 14:23 EST

Update

We've implemented a fix for the jobs UI. Jobs authorization via UI works; however, fuzzy estimated service is still experiencing delays. We are working on the resolution.

Posted Nov 30, 2021 - 13:47 EST

Update

We are continuing to work on a fix for this issue.

Posted Nov 30, 2021 - 13:44 EST

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 30, 2021 - 12:52 EST

Update

Jobs authorization UI is affected by the issue in fuzzy estimates service. We're currently working on the resolution of the problem. Jobs API, as well as other APIs and components (excluding Fuzzye Estimates API), are unaffected.

Posted Nov 30, 2021 - 12:50 EST

Investigating

We are currently investigating reports of delays with jobs authorization

Posted Nov 30, 2021 - 12:34 EST

This incident affected: REST API.