Delays in reporting data

Incident Report for Smartling

Resolved

This incident has been resolved.

Posted May 19, 2023 - 20:52 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 19, 2023 - 19:23 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 19, 2023 - 16:03 EDT

Investigating

We are currently investigating delays in the data processing for the following reports: File Uploads, SmartMatch, and WordCount. Platform functionality, excluding reporting is not affected.

Posted May 19, 2023 - 15:38 EDT